Last Updated: February 2026
Younas Home Appliances is a Pakistani air cooler brand founded by Noman Younas, based in Gujrat, Punjab, Pakistan. We operate through our website at younashomeappliances.com.
We take the privacy of our customers seriously. This policy explains what information we collect, how we use it, and how we protect it. Please read it carefully before placing an order or using our website.
What Information We Collect
When you place an order or contact us, we collect the following information:
At Checkout:
- Full name
- Phone number
- Email address
- Delivery address
- Payment details (processed securely through our payment provider)
When You Contact Us:
- Any information you share with us by email at support@younashomeappliances.com, including your name, order details, and the content of your message
Automatically Through Our Website:
- Browser type and device information
- Pages you visit on our website
- Time and date of your visit
- Referring website or search engine
- IP address
This automatic data is collected through cookies and third-party tools including Google Analytics and Facebook Pixel. See the Cookies section below for more details.
How We Use Your Information
We use the information we collect for the following purposes only:
To Process Your Order Your name, phone number, delivery address, and payment details are used to process your purchase and arrange delivery to your doorstep. We share your delivery details with our courier partners to fulfil your order.
To Contact You About Your Order We use your phone number and email address to confirm your order, provide delivery updates, and follow up on any warranty or support requests.
To Respond to Your Messages When you contact us at support@younashomeappliances.com, we use the information you provide to respond to your query and resolve any issue you are facing.
To Improve Our Website We use data from Google Analytics to understand how visitors use our website. This helps us improve our product pages, navigation, and content. This data is anonymous and does not personally identify you.
To Show You Relevant Ads We use Facebook Pixel to understand how people interact with our website after seeing our ads on Facebook and Instagram. This helps us show our products to people who are likely to find them useful. Facebook may use this data in accordance with their own privacy policy.
Who We Share Your Information With
We do not sell, rent, or trade your personal information to any third party.
We share your information only with the following parties and only where necessary:
Courier and Delivery Partners Your name, phone number, and delivery address are shared with our delivery partners to fulfil your order and arrange delivery across Pakistan.
Payment Processors Your payment details are processed securely by our payment provider. We do not store your full payment details on our servers.
Google Google Analytics collects anonymous usage data from our website. You can learn more about how Google uses this data at google.com/policies/privacy.
Meta (Facebook) Facebook Pixel collects data about website visits and interactions for advertising purposes. You can learn more about Meta’s data practices at facebook.com/policy.
Cookies
Our website uses cookies. Cookies are small text files stored on your device when you visit a website. They help us understand how you use our site and improve your experience.
We use the following types of cookies:
Essential Cookies These are required for the website to function correctly. They enable checkout, cart functionality, and basic site operations. You cannot opt out of these without affecting how the website works.
Analytics Cookies Google Analytics uses cookies to collect anonymous data about how visitors use our website, including which pages they visit and how long they stay. This data helps us improve our content and product pages.
Advertising Cookies Facebook Pixel uses cookies to track website visits and purchases. This allows us to measure the effectiveness of our Facebook and Instagram ads and show relevant advertisements to users on those platforms.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
Your payment details are handled by a secure payment processor and are not stored on our website servers.
We do not store your personal information longer than is necessary to fulfil your order and honour any warranty obligations.
Your Rights
You have the right to:
- Ask us what personal information we hold about you
- Request that we correct any inaccurate information
- Request that we delete your personal information where we are no longer required to retain it
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at support@younashomeappliances.com.
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after any changes means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Email: support@younashomeappliances.com Website: younashomeappliances.com Based in: Gujrat, Punjab, Pakistan